Expectancy theory of motivation | Management homework help

 

Using the Expectancy theory of motivation as the framework for analysis, address the following questions for each case.

  1. What is the employee’s level of motivation? High, medium, low or negative.
  2. What is the employees EI, EII and net preference?
  3. What are all the reasons for the employee having an EI, EII and/or net preference problems?
  4. How would you address the motivational issue for each employee?

You have posted for this week in your module an “Outline of  Expectancy theory.” You should use this outline in your analysis and  discussion.

Case No. 1

The Aide who neglected patient care

    Brenda, an aide on the third floor,  has been with the hospital for six years. Her duties are divided into  two areas: Regularly assigned duties which are performed during the  shift and attending to the patients as called upon. The supervisor has  noticed that Brenda spends the first part socializing with other  employees. The last half of the shift, she displays a monumental effort  to complete her assigned duties which she has managed to complete a few  minutes before the end of her shift. The R.N. on duty complains that  Brenda neglects her patient care during the latter part of the shift, as  she has little time for anything besides her assigned duties. Brenda a  supervisor approached her concerning the neglect of patient care. Brenda  responded, ‘I do my job.”

Case No. 2

The R.N. who missed the code

    Cindy is a recent graduate of a four  year nursing program at a prestigious private school in New England. She  finished in the top of her class and performed exceptionally well on  the national nursing exam. In her three months at the county hospital,  she has always arrived early to work and stayed an extra ten minutes to  insure that everything is correct for the next shift. Linda, the other  R.N. on the shift, has complained to the supervisor that since Cindy has  been working on the shift, three Maydays have occurred. While Cindy was  in no way responsible for these events, on all three occasions an R.N.  from another nursing station was called in because Cindy could not be  found to help out. The supervisor approached Cindy about the problem.  Cindy responded, “I must have been busy somewhere else and missed the  Mayday call on two occasions. On the third occasion, I heard the call  but assumed that Linda could handle the situation. I’m not really sure  if I could be much help. After all, Linda and the orderlies were working  on the situation.”

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